Frequently Asked Questions

Frequently Asked Questions

Where does Little Hampton Spring Water come from?

Our premium spring water is sourced from natural springs in the Little Hampton region, known for its pristine water quality and mineral content.

What makes your water different from tap water?

Our spring water is naturally filtered through layers of rock and soil, giving it a unique mineral profile and crisp, clean taste that's free from chlorine and other treatment chemicals.

Ordering & Delivery

What areas do you deliver to?

We deliver throughout Australia. Delivery times vary by location, with most metro areas receiving orders within 2-3 business days.

Do you offer subscription services?

Yes! Set up a regular delivery schedule and save on all orders. You can modify or pause your subscription anytime.

Product Information

What bottle sizes and types do you offer?

We offer three premium options: 750ml glass bottles for the ultimate taste experience, 375ml cans for convenience and portability, and 600ml pop-top plastic bottles for active lifestyles.

Are your containers recyclable?

Absolutely! Our glass bottles, aluminum cans, and plastic bottles are all 100% recyclable. We're committed to environmental sustainability and eco-friendly practices.

Which container is best for me?

Glass bottles preserve the pure taste and are perfect for home or office. Cans are great for on-the-go and outdoor activities. Pop-top plastic bottles offer convenience with easy opening and resealing.

How is Little Hampton Spring Water eco-friendly?

We're committed to protecting the environment through sustainable sourcing, 100% recyclable packaging, and eco-friendly business practices. Our natural spring water requires no artificial processing, reducing our environmental footprint.

Returns & Refunds

What's your return policy?

If you're not completely satisfied, contact us within 30 days for a full refund or replacement.

What if my order arrives damaged?

We'll replace any damaged items free of charge. Just contact us within 48 hours of delivery with photos of the damage.

Contact Us

How can I contact customer service?

Email us at admin@littlehamptonspring.com.au or call 0408 774 582 during business hours (9am-5pm AEST, Monday-Friday).